Zebra 2844 Firmware

When using ShipRush for USPS printing with a Zebra LP2844 printer, the 2D "Datamatrix" bar code may not print. This is a crucial issue, as this bar code is the postage stamp!

Note: For questions and technical support related to LP2844 printers and the Datamatrix bar code, please contact Zebra technical support at (877)275-9327. Z-Firm support is not able to assist with printer internals.

Resolution:

In most cases, this issue can be resolved by updating the firmware on the Zebra / Eltron LP2844 printer.

These steps are technical, but any power user or competent PC Technician should be able to assist.

Z-Firm support does not cover hardware issues. If support is needed, please contact Zebra technical support at (877)275-9327

The steps below are provided as an FYI and are not supported by ShipRush Support.

Steps:

First follow the Zebra published firmware document: http://www.ups.zebra.com/ctp/upgrade.aspx

As a backup, and for reference, the legacy ShipRush documentation on the subject.